TAGGING:
MOA Custom Skulls uses non-removable banding straps. These tags are individually numbered to assure proper return. Your skulls are tagged the moment they arrive at our facility. Upon request, we will be glad to forward enough tags for your specimens.

SHIPPING:
Specimens must be drained of all excess moisture, then well frozen. Package skulls by wrapping in two inches of newspaper and place in a sealed plastic bag. Ship specimens on Monday to assure arrival by Friday. This is important because leaking, foul-smelling packages cause difficulty. Other weekdays use only Air shipments to avoid sitting over the weekend. Styrofoam coolers may be used and will be returned upon request.

If you have any questions, please feel free to contact us.

DAMAGES:
MOA Custom Skulls will not be responsible for any damage incurred from shipping, field care, or processing in our facilities. Every effort will be taken to care for your specimens in our laboratory and during return shipment. If excessive damage is noted upon receiving, you will be notified.

PAYMENT:
DO NOT SEND PAYMENT WITH YOUR ORDER.

Visa or Mastercard (PayPal): If you want to pay by credit card we will accept PayPal payments only.

Check: If you prefer to pay by check or money order, please wait for your acknowledgement to receive a statement of costs.

Purchase Order: Our terms are net 30 days from the date of invoice for any amount over $25.00

RETURN SHIPMENT:
Every effort will be taken to assure proper and safe return of your specimens. Each order is insured for the cost of cleaning services only, plus a fair market value for the specimen. If excessive insurance is desired, you must notify us of your wishes. Please allow as much as 15% of your total for return shipping.

RETURN TIME:
Every effort will be made to return your specimen in 3 to 4 months. However, occasional production difficulties may delay your order. During this time, please be patient as every effort is being made to process your order in a timely manner. You will be notified of any such delay.


If you have any questions regarding our policiesplease feel free to contact us at (888)-824-4643.